Payment terms

If you make a booking via our booking portal, you also consent to us charging an amount corresponding to the price of your booking to your credit card pursuant to section 82 of the Danish Payments Act. The amount is charged at the moment you confirm your booking and is standard practice within the hotel industry.

Your payment information is not processed directly by Great Northern, but by the payment provider we use in our booking system. We accept the following payment methods: Dankort, Visa and MasterCard. The payment provider uses the SSL security protocol, which encrypts information between an internet browser (the cardholder) and an internet server (the merchant). This means that the information transmitted when paying with your card is protected during transmission from your computer to us. As an encryption method for electronic commerce, SSL is widely used and is considered a very secure solution.

The amount will be automatically refunded to your credit card within 10 business days, provided you cancel your booking in due time. You can see our cancellation terms above.

For bookings made by direct enquiry to Great Northern, the full amount of the stay must be prepaid. Such prepayment is standard and customary practice within the hotel industry.

All payments are made in DKK. All prices include VAT and service.

When paying by credit card, a card fee may apply depending on the credit card you use for payment.

When paying by invoice, the invoiced amount is due for payment 14 days after receipt of the invoice. In the event of late payment, reminder fees and interest will be added in accordance with the Danish Interest Act in force at any time (8% p.a. plus the Danish National Bank’s official lending rate).